Alkion Data Privacy Policy

This Privacy Policy (“Policy”) is applicable to personal data collected by Alkion Terminals B.V. and its (direct and indirect) subsidiaries and affiliates (hereinafter referred to as “Alkion”, “we”, “us”, “our”).

This Policy reflects Alkion’s commitment to safeguard personal data – being information that is capable of identifying an individual – we obtain from you by visiting our website or otherwise. It applies to all individuals whose personal data is processed by us, whether you only use the Alkion website, you are a supplier, business partner or you are a customer.

Please read this Policy carefully to understand our policies and practices regarding your personal data and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites, mobile and desktop applications and possible related products.

We may collect, store and use your personal data for the following purposes: 

For the performance of our agreement with you:

• to fulfill our obligations under any commercial or service agreement or any other agreement between you and us;
• provide customer care services, such as facilitating your requests for information.

To comply with our legal obligations:

• any personal data we collect may be used to comply with a legal obligation to which we are subject, such as supervisory bodies, fiscal authorities or investigation bodies. This includes the use of data prevention and detection of terrorist offences and other serious forms of crime

For our legitimate commercial interests:

• we can ask your opinion on our services and to conduct surveys and improve our services
• to provide you with information such as on new services, business opportunities and company information.

Consent

• When legally required we will ask your consent to provide you with information such as on new services, business opportunities and company information.

Alkion is committed to maintaining the confidentiality and security of your personal data and to implementing appropriate security measures to prevent the loss, destruction, misuse, unintentional modification or disclosure of your data: 

• By updating security measures as the technology evolves, as needed   
• By ensuring that your data are not accessible to unauthorized persons
• By requesting a proof of identity before being able to provide you with any personal information about you as part of the security procedures   
• By performing periodic back-ups and storing this data on secure servers 
• By deleting or anonymizing your data at the end of the legal or contractual period or if Alkion does not need it any more for the for the purposes for which the personal data was collected.

In accordance with the law, a right of access, a right of rectification, a right of erasure and a right to portability of your data exists. In certain cases, you also have the right to object to or restrict its processing.  These rights are free and can be exercised at any time.

• Right of access: You have the right to access the data concerning you and to receive a copy.
• Right of rectification: Alkion takes all reasonable steps to ensure that the data it holds is up-to-date and to delete data that is incorrect or no longer required for processing. If you find that your data is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to be forgotten: in certain circumstances – for example when you withdraw your consent or when the processed data is no longer necessary for the purpose of the processing – you have the right to ask Alkion to delete your data. 
• Right to restrict the processing: you may request the limitation of the processing of your data, in which case your data will no longer be processed (but will be retained).
• Right to data portability: you have the right to the data you have provided being transmitted to you in a structured format,
• Right of opposition:  when the processing of your data is based on a legitimate interest, you have the right to object to it at any time. However, be aware that in this case, Alkion has the right to present you with its legitimate reasons justifying the continuation of processing. You also have the right to object to receiving emails from us for marketing purposes.
• When the processing by Alkion is based on your consent, you can withdraw it at any time. This withdrawal will not affect the legality of the processing of your data during the period preceding your withdrawal of consent.

To exercise your rights, simply contact privacy@alkion.com). When you send Alkion an application relating to your rights, please provide your full contact details (name, surname, e-mail(s), full postal address). 

You also have the right to lodge a complaint with a supervisory authority in your country if you consider that the collection and use of your personal data infringes this Policy or applicable law.

Cookies are small data files which are placed on your computer or other mobile or handheld device as you browse this website. They are used to ‘remember’ when your computer or device accesses the alkion website. Cookies can do many useful jobs including than letting you navigate between pages efficiently and remembering your preferences. We use the information collected using cookies for statistical analysis, to improve content and usage of the website and to ensure the effective operation of our website. For more information on cookies and use of cookies by Alkion we refer to the information on our website www.alkion.com

This Policy may be updated from time to time so please check back periodically.

Last modified: 25 May 2018